How many cartons, if I order cigarettes from your store ?
We do not have limit order from our customer, you can make order as many as you want but for countries with straight law about imported cigarettes, we recommended for cigarettes buyer that there are no more than 12 cartons per single order.

Are imported clove cigarettes and other products always subject to duty taxes?
No. In most countries, duty tax is not charged for buying and importing up to 200 clove cigarettes at a time. For the other products please check with your local post office for more detail info on quotas.

After purchase my order, How many days I recieve my products?
It takes anywhere between 3 – 14 days for First Class Delivery service and 3 - 21 days for Executive Class Delivery service to receive your order of all our products. This mainly depends on your location.

How does Indonesian Cigarettes shipping work?
We'll ship your order immediately once Safepaysolutions, iKobo or Moneybookers informs us that your payment has been settled. It may take 3-21 working days, depends on the destination. Please remember, there is always a few days spent for custom/duty clearance.

By which mail courier are the Indonesian Cigarettes shipped?
We use Express Mail Service shipping for our products and therefore you may receive your order either to your address or to your local post office (a cording on the services provided by your local post office). If the parcel has arrived to your local post office, they will inform you without additional cost.

How to track the status and shipment of my order?
Indonesian Cigarettes will email you and you could always monitoring and tracking number as soon as we despatch your order.

Are you guaranteed that no damage during will be ship your package ?
Indonesian Cigarettes 100% guaranteed you will receive your package without any damage. If you order above 3 cartons we would packaged within a custom made box and sealed in a plastic shrink cover that was designed to protect the package during shipment for.

Could you guaranteed that I will not be subjected to duty tax?
Indonesian Cigarettes not guarantee, we only suggest the customer's to responsibility to check the postal rules and regulation standards of you country, please contact you Customs Office in your country before make ordering.

Can you make order on Weekends ?
Yes, we recieve order 7 days a week. We ship most of orders next day, except Saturday orders shipped Monday.

Is it safe and secure that the information I place over on the internet ?
Indonesian Cigarettes guaranteed to our customers we use most advanced technology in internet security on our site. SSL (Secure Socket Layer) secures data on TCP/IP networks such as the internet, through encryption, authentication technology to encrypt all transactions and informations.

How I contact if I have any question about your product information ?
Please do not hesitate to contact us at: mailto:info@info@indonesian-cigarettes.biz, We will respond to any questions you ask us as soon asposible.

Shipping Destination
3 - 14 Business Days to USA, Africa and Europe.
3 - 7 Business Days to Asia and Australia

Indonesian Cigarettes using diffrent packing method for: Australia, Austria, Czech Republic, France, Germany, New Zealand and Switzerland or Not available on our Shipping Country List. We split your package, If you order more than a slof without additional shipping fee charged. this mean we packing one slof per parcel for you.

PLEASE NOTE FOR CIGARETTES CUSTOMER PURCHASE:
UNITED STATES
United States customers may buy 1, 3 or 7 cartons or more as long for personal consumption only. Normally there is no duty taxes charged and passed custom clearance easily.

EUROPEAN COUNTRIES, CANADIAN AND AUSTRALIAN
We suggest you to order only 1 carton per order if you are not willing to pay extra money for duty taxes. The maximum quantity for international acceptance limit is 10 packs or 200 cigarettes. However, we not guarantee that no duties will be charged as the policy for importing tobacco products is vary from place to place. If you place a larger than 10 packs or 200 cigarettes order, you will always have to pay duty taxes by your own.

Exception: UK and GERMANY customs accept limit of 50 cigarettes only, so you will always must pay the duty taxes.
If you feel duty taxes in your country does not cost you so much, you may consider to place larger quantity order to get cheaper price benefits.